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Contact us

Get in touch with our team — whether you're looking to make a referral, have a general enquiry, or are interested in joining our team. We review enquiries during working hours and respond as soon as possible.

Out-of-hours emergency

For an urgent issue outside office hours, call 020 3637 7590 and follow the current instructions. Also check your property or support-plan contacts. If life is at risk, dial 999.

Referrals

For referrals and placement enquiries. Available Mon–Fri, 9am–5pm.

General Enquiries

For general enquiries, feedback, or information about our services.

Recruitment

Interested in joining our team? Get in touch with our HR team.

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Ask Alfred for general website information at any time. Do not share personal or health information.

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Fill in the form below and we will get back to you as soon as possible.

How we use this informationWe'll use your details to review and answer your enquiry. If needed, we’ll pass your message to the right housing, care or support team and tell you who is handling it. Do not include passwords, full medical records or other highly sensitive documents. Read our Privacy Policy for information about the data controller, retention and form security.

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Need support?

If you are a current SLS resident or tenant and need immediate assistance, please speak to your support worker or contact the duty manager at your property.

For non-urgent queries, you can use our online contact form and we will get back to you as soon as possible.

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Frequently Asked Questions

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AI answers can be wrong. Do not enter names, contact details, health information, tenancy or account details. Messages are sent to Anthropic to generate a reply and are not used for care, eligibility or housing decisions. For urgent safety concerns use safeguarding. See our privacy notice.

Hi! I'm Alfred, the SLS AI. I can help with general information on this website.

Quick questions