Start a conversation
Share the broad support needs, preferred location, timescale and funding contact. We will explain how to send reports and supporting documents.
For NHS and council professionals
A clearer route to the right support.
Housing, care and support for adults with mental health needs, learning disabilities and autism. Explore the options, then talk with us about the person behind the referral.
The service offer
The right setting. A clear support plan.
Our service directory covers London and East Sussex. Support in a person’s own home is also available to discuss in East and South London.
| Option | What it offers | What we agree with you |
|---|---|---|
| Supported housing | Self-contained, semi self-contained and shared accommodation, depending on the home. | Suitability, availability, accessibility, tenancy or licence, rent and the separate support arrangement. |
| Care and support | Support planned around the person’s assessed needs, choices and everyday goals. | Who provides each element, staffing, specialist input, funding, responsibilities and review arrangements. |
| Floating support | Visiting support in a person’s own home in East and South London. | Local coverage, visit frequency, goals, contact arrangements and the response if a visit is missed. |
Compare individual services
See the location, accommodation and resident group for each home in one place.
Care and support
Start with the person’s needs.
Start with what matters to you. Needs can overlap, and every home and support plan is considered individually.
Mental health
Support with everyday life, wellbeing and a home that helps you feel settled.
Learning disabilities
Practical help with daily living, making choices and doing the things that matter to you.
Autism
A conversation about communication, sensory preferences, routines and the right environment.
Forensic placements
Individual assessment for referrals involving forensic mental health or criminal justice services.
Already have a home? Explore visiting support around your needs and routines.
Explore floating supportReferral and assessment
From first enquiry to an agreed plan.
Self-referrals, family enquiries and professional referrals are welcome. Every referral is considered individually; needs may span more than one support pathway.
Understand the person
Assessment considers the person’s wishes, communication, daily routines, support needs and risks, alongside information from the people involved in their care.
Consider the service
Review the accommodation, accessibility, staffing and support arrangements for the proposed service. A visit can help the person consider whether it feels right.
Agree the plan
Confirm the housing agreement, care and support responsibilities, funding, transition, review dates and escalation contacts before a placement begins.
Working together
Keep the person’s goals in view.
A good placement starts with a shared understanding of what support is needed and what matters to the person.
- A clear starting pointRecord the person’s priorities, existing strengths and agreed goals in their support plan.
- Reviews that involve the personAgree who takes part, how progress is recorded and when the plan should change. Progress may include maintaining stability as well as building skills.
- Evidence in contextAsk for relevant service-level evidence, with its dates and scope, when considering a placement.
Quality and safeguarding
The detail behind a considered decision.
Use the proposed service’s current records to confirm the arrangements. Our public information explains the roles of the housing organisation and care provider.
- Service specificationConfirm staffing hours, out-of-hours cover, accessibility, regulated activity and the support included in the proposed package.
- Staff training and competenceRequest the current training matrix, role-specific completion records, refresher schedule and safer-recruitment evidence.
- Safeguarding arrangementsRequest the current policy, named operational lead, reporting and escalation routes, and relevant assurance evidence.
- Specialist input and fundingIdentify any healthcare, therapy or other specialist input by provider and funding source in the agreed placement documents.
A conversation is a good place to start
Let’s find the right next step.
Tell us what matters to you, where you would like to live and the support you need.
07398 038 240referrals@sls.org.uk
Monday to Friday, 9am to 5pm
Send a brief enquiry first. We’ll explain how to share any supporting documents.