Day-to-day living
Practical support with routines, cooking, shopping, appointments and looking after a home.
Care at SLS
Support that helps people do more for themselves.
Good support should feel personal, dependable and respectful. We work with each resident to build confidence, stay well and move towards the life they want.
Housing and care
Housing and care, working together.
We coordinate housing, care and support around each person, with clear information about what is included and who to contact.
- HousingHelp finding and settling into a home, with clear information about rent, repairs and day-to-day housing support.
- Care and supportPersonal care and support shaped around your needs, choices and goals, set out in your agreed plan.
Everyday support
Built around the person, not the service.
The exact support depends on assessed needs, personal goals and the funded care package.
Health and medication
Support to attend health appointments and manage medication safely where this forms part of the agreed care plan.
Confidence and skills
Small, achievable steps that strengthen independence, communication and everyday decision-making.
Advocacy and choice
Help to understand choices, express preferences and involve an independent advocate when that would support the resident.
Safety and consistency
Clear plans, familiar teams and proportionate risk support that protect people without taking over.
Support day and night
Where a current staffing plan provides support around the clock, the level and purpose of that support are recorded in the agreed package.
How it works
Support changes as life changes.
A plan is not something done to a resident. It is built, used and reviewed with them.
Listen first
We learn what matters to the person, what is already working and where support would make a difference.
Agree the plan
Goals, preferences, communication needs and risks are written into a clear, person-centred support plan.
Build independence
Staff support people to do more for themselves, at a pace that is realistic and safe.
Review together
The plan changes as needs, strengths and ambitions change, with the resident involved throughout.
Families and supporters
Stay involved in the right way.
Families, advocates and professionals can be an important part of someone's support network. With the resident's consent, we share useful updates, listen to concerns and involve the right people in reviews and planning.
Residents remain at the centre of decisions. Information is shared in line with their wishes, mental-capacity law, safeguarding duties and data-protection requirements.
Choosing support
Not sure whether SLS is the right fit?
Our referrals team can talk through current needs, preferred locations and what a suitable package might look like before any formal assessment.
- Referrals team07398 038 240, Monday to Friday, 9am to 5pm
- Emailreferrals@sls.org.uk
- Need urgent mental health help?Use the mental health crisis guide