GP registration and appointments
Get help finding a GP surgery, completing registration steps and planning appointments, travel, communication needs and follow-up actions.
For residents
Your health. Your choices. Your support.
Wellbeing is personal. SLS can help residents understand their options, keep important appointments and build routines that work for them.
Need urgent help?
Call 999 or go to A&E if someone is in immediate danger. For urgent mental health support that is not an emergency, call NHS 111 and select the mental health option.
Everyday wellbeing
Start with what matters to you.
These are common areas where a resident may choose to include support in their personal plan.
Dental and optician access
Ask for support finding local services, understanding appointment information and requesting reasonable communication adjustments.
Mental health resources
Talk about changes in mood, sleep or anxiety early and agree what support feels helpful before things become urgent.
Exercise and activities
Build realistic routines around movement, food, hydration, sleep and the activities that help you feel well.
Medication support
Where agreed in the care plan, staff can support safe routines, records and conversations with prescribers or pharmacists.
Someone to talk to
Residents can speak with their support team about a concern, ask for a review or request help contacting a health professional.
How SLS can help
Practical support, with the resident in control.
A support worker can help prepare questions, arrange reasonable adjustments, attend an appointment where agreed, understand next steps and record actions in the care plan. Clinical advice, diagnosis and treatment remain the responsibility of qualified health professionals.
Tell your support team if information needs to be provided in Easy Read, large print, another language or a different communication format.
- During your next support sessionAsk to add a health goal, appointment or concern to your support plan.
- If something has changedTell a member of staff promptly rather than waiting for the next formal review.
- If you disagree with your supportAsk for a review, involve an advocate or use the feedback and complaints route.
Useful guidance
Get to the right information quickly.
Use these guides for the most common health and wellbeing questions from residents and supporters.
Need to talk?
Start with your support team.
Where a current staffing plan provides support around the clock, residents can speak to the on-site team. For a general non-urgent enquiry, contact the SLS office during working hours.