Housing
Floating support is provided in your own home. Your existing housing arrangement stays separate from the support service.
Floating Support
East & South London
East & South London
About Floating Support
Floating support is visiting support in a person's own home, planned around their needs, goals and circumstances. We agree visit times and any help with medication or wellbeing before support begins.
What to expect
Housing and care at this service
The home, care and support available are agreed for each person. Our referrals team will explain what is included and who to contact.
Care and support
Your assessment and support plan set out the care and support you will receive, who provides it and how it will be reviewed.
How floating support can help
What we can offer will depend on your needs, funding and current availability.
Personalised support
We plan support around your needs, goals and preferences.
Convenience
Visiting support can be delivered in your own home.
Privacy and comfort
Support at home can help a person keep familiar routines and surroundings.
Consistency
Ask how staff continuity, cover and changes are managed.
Greater independence
Support can help you work towards mental-health and daily-living goals.
What your support plan may cover
We'll agree the support and visit times with you before support starts.
Mental-health support
Conversations, coping strategies and signposting can be part of your plan.
Medication support
Help with medication reminders may be available.
Welfare checks
We can agree how often we visit and what happens if a visit is missed.
Support planning
We record your goals and review them with you.
Urgent situations
Your plan will explain who to contact; this is not an emergency service.
How to Make a Referral
Talk to referrals about what you're looking for. We'll explore suitable, available support with you.