Start a conversation
Contact the referrals team yourself, ask a family member to help, or speak with a social worker, care coordinator or another professional.
Applying for accommodation
A clear route to the right home and support.
You do not need to understand every part of the process before getting in touch. Our referrals team will explain what is needed and who should be involved.
Before you begin
Who can apply?
SLS supports adults aged 18 and over whose assessed needs may be met by our supported housing and care services. Enquiries can come from the person themselves, a family member or an involved professional.
An enquiry is not a commitment. Suitability, choice, availability, funding and the views of the person being referred all need to be considered before a placement is agreed.
- Mental health support needsIncluding people preparing to leave hospital or needing a more independent setting.
- Learning disability or autismWhere a person-centred package can support everyday living and longer-term goals.
- Other complex needsDiscuss the full picture with the referrals team so suitability can be assessed properly.
The process
From first contact to moving in.
The timing depends on assessment, suitable availability and funding approval. The referrals team will keep the people involved updated.
Share the referral
Tell us about current needs, preferred location, communication requirements and what a successful placement should provide.
Assessment
The referrals team reviews the information and arranges a conversation with the person and relevant professionals or supporters.
Explore suitable homes
Where SLS can meet the person's needs, we discuss available services and arrange a visit before a decision is made.
Agree care and funding
The support plan, care hours, housing arrangement and funding approvals are confirmed with the responsible organisations.
Plan the move
A move-in plan is agreed, including dates, introductions, medication arrangements, personal belongings and any reasonable adjustments.
Helpful information
What to have ready.
You can still contact us if some information is not yet available. These details simply help the first conversation move more quickly.
- Current needs and goalsA short summary of support needs, strengths, risks and what the person wants from their next home.
- Professional informationContact details for the social worker, care coordinator, commissioner or funding team where applicable.
- Preferred area and homeLondon or East Sussex, shared or self-contained accommodation, accessibility and communication requirements.
- Assessments and reportsThe team will explain how to transfer care assessments, risk information and clinical documents securely after initial contact.
Talk to referrals
Ready to take the first step?
Use the short online form or contact the referrals team directly. Please do not email clinical documents until the team has confirmed the secure transfer route.
- OnlineStart a referral enquiry
- Phone07398 038 240, Monday to Friday, 9am to 5pm
- Emailreferrals@sls.org.uk