Terms of Use

Last updated: 26 May 2026

1. Acceptance of terms

This website is operated jointly by Supported Living Services Ltd (Company No. 10359397, registered office 49 Waddington Road, London, E15 1QL) and SLS Housing Association (a charitable Community Benefit Society at the same registered office, FCA Mutuals Public Register No. 9778). By accessing and using this website, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use the website.

2. Use of the website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

• Use the website in any way that is unlawful, harmful, or fraudulent
• Transmit any unsolicited or unauthorised advertising or promotional material
• Attempt to gain unauthorised access to any part of the website or its related systems
• Introduce viruses, trojans, worms, or other harmful material
• Reproduce, duplicate, or copy content from the website without our express written permission

3. Intellectual property

All content on this website, including text, images, logos, and graphics, is the property of Supported Living Services Ltd, SLS Housing Association, or our content suppliers, and is protected by UK and international copyright law. Unauthorised use of any content may violate copyright, trademark, and other laws.

4. Disclaimer

This website is provided on an “as is” basis. We make no warranties, expressed or implied, about the accuracy, reliability, or availability of the website or its content. Subject to the paragraph below, we will not be liable for any losses or damages arising from use of the website.

Nothing in these Terms limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any other liability that cannot be limited or excluded by UK law (including, where applicable, your statutory rights under the Consumer Rights Act 2015).

5. Third-party links

Our website may contain links to third-party websites. These links are provided for your convenience. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

6. Governing law

These Terms of Use are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

7. Changes to these terms

We reserve the right to update these Terms of Use at any time. Changes will be posted on this page with an updated date. Your continued use of the website after any changes constitutes your acceptance of the new terms.

8. Related policies

These Terms of Use should be read together with our Privacy Policy, Accessibility statement, and Complaints policy.

9. Contact

If you have any questions about these terms, please contact us at info@sls.ltd.