Manage your home

Here, you'll find everything you need to know about managing your home, care and support.

Everything you need to know about your personalised care and support package, including how we work with you to meet your goals.

Information on your rent, service charges, how to pay, and what to do if you are having financial difficulties.

How to report a repair, what counts as an emergency, and what our maintenance team will fix and when.

Access your tenancy documents, track repair requests, and manage your account through our online resident portal.

Your complete guide to living at SLS — house rules, rights and responsibilities, and everything you need to know.

Have your say in how SLS is run. Join our resident involvement programme and help shape our services.

Fire safety, gas safety, electrical safety, and everything you need to know to keep yourself and others safe at home.

Browse our library of helpful articles covering health, finances, employment, wellbeing, and more.

If you need adaptations to make your home more accessible, we can help. Find out how to apply for adaptations.

What counts as antisocial behaviour, how to report it, and how we will respond to keep everyone safe.

Our commitment to keeping every resident safe. Learn about our safeguarding policies and how to raise a concern.

How to make a complaint, our complaints process, and how we learn from feedback to improve our services.

Loading…